Call us today on: 01723 859 000

FAQs

Can I secure the car with a deposit before seeing it?

Yes you can, please call us and we will walk around the car and confirm all the details, condition etc. We would take the deposit on the basis that you wish to purchase the car subject to it being up to your expectations on viewing. We would agree a timeframe in which you came to view the car and complete the purchase. If the car were not to meet your expectations on viewing then the deposit would be fully refundable.

What is the minimun deposit required.

£300 is the minimum deposit

How can I pay for the car

You can pay by bank transfer, debit card , banker’s draft ( with prior authorisation ) and cash if the amount is under £10,000. Also by credit card (2% surcharge) or personal cheque ( minimum of 5 working days required for clearance), or by payment from one of our partner finance companies.

Our preferred method of payment is debit card or bank transfer or payment from one of our partner finance companies.

All payments would need to be cleared before the vehicle was taken.

Do you take part exchanges?

Yes we do. It doesn’t matter how old the car is or how many miles it has done, we can take it in part exchange.

Do you buy cars from the public?

Yes we do and we make the process very straightforward and easy. We are looking for nice examples under 6 years of age with good service history. Please contact us in person, by phone or email using the sell your car form and we can then make an appointment to view the car and confirm a price.

The price we quote is the price we pay . There are no hidden extras. We can make immediate cleared funds payment into your bank account.

You will require your registration document, service history ,spare keys etc for the car and personal identification such as driving licence and bank details.

Is the car ready to drive away?

Many cars are literally ready to drive away , but others may still be awaiting a full MOT or service. If you live some distance away and are wanting to take the vehicle home with you after viewing please let us know in advance that you are coming and we will then arrange to have the vehicle ready to go.

I work awkward shifts , can I make an appointment to view the car at a time to suit me?

We understand that everyone has a busy lifestyle these days. We are open 7 days a week, but if it is difficult to come within our opening hours then give us a call or drop us an email with your requirements and we will do our best to make an appointment that fits in with you.

What kind of back up service do you offer after I have bought from you?

We believe that we offer the best back up service in the business. If you have a query or problem with anything; be it mechanical, electrical, paperwork or just wonder how something works, we all have years of experience and knowledge to draw on. Just give us a call or drop us an email and we will be able to help.

Do you have workshops to service my car?

We have our own in house workshops including a Ministry of Transport authorised MOT testing station. We also undertake servicing, general repairs, Air conditioning regas and servicing, diagnostics, and valeting.

Should you need any repairs whether it be in or out of warranty , whether you have purchased your car from us or not, then we can arrange this for you.

What is included in the price of my car?

All cars come fully prepared by the workshop and valeting studio. Cars over 3 years of age come with a full MOT, and if the car would have been due a service within 6 months of purchase then this is done prior to delivery.

All vehicles come with a HPI check. Many vehicles come with the balance of the manufacturer’s guarantee . Older cars come with 3 months free RAC warranty and breakdown cover, which can be extended at an additional cost.

Do all your cars have service history?

Yes they do, the vast majority having full service history. We have a record of all vehicles’ service history. Please just give us a call or drop us an email if there is something specific that you would like to know.

Can I book a test drive?

Of course. All our cars are usually ready for the road. Please call in advance to save time upon arrival, we can then ensure that the car is ready to go. All test drives must be accompanied.

What about finance? Do I need a deposit? How quick is it?

We have over many years built up some good relationships with our partner finance companies who offer some of the most competitive rates in the market place.

You can put down a deposit if you wish, but it’s not necessary if you prefer not to.

Of course you can also part exchange a car which can become your deposit, or we can give you ‘cashback’ for your part exchange car.

In many circumstances the finance can be proposed and approved and "e click "signed with in 20 minutes, it’s that quick! You can then drive away in your new car.

A valid driving licence and current proof of address may be asked for, so bring this just in case.

All applicants must be 18 years or over, young drivers under 20 may need a guarantor

I’ve had credit problems in the past, can you help me?

Through our network of partner finance companies we can often help with finance if you have a poor credit history.

There are often genuine reasons for a customer having credit problems. Call in and talk to us in complete confidence.


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